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Collection: Bags

Bags for everyone

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Returns

Returns and Refunds

We strictly do not refund personalised items. Faulty items will be replaced not refunded. Terms of replacements are listed below.

You may return most items in a new and unused condition and wherever possible in the original packaging. If you want to return your order you must tell us within 14 days (beginning on the day after the day you receive the goods), and you then have 14 days to return the items.

Washing Damage – Please refer to our wash care labels and product care guides (within our parcels) all testing has been completed on every item we sell and we have found zero wash damages when the correct instructions have been followed. Damages caused by washing will NOT be our responsibility.

Faulty Products – If on the rare occasion your item is faulty you will be asked to return your item for investigation and if found faulty this will be replaced. Please note that we will refund your postage cost only if the product is found faulty, Receipts MUST be provided. To be eligible for a return your item must be unused and in the same condition that you received it in.

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